Quicken is a powerful personal finance tool, but like any software, it can occasionally run into errors—especially during online banking activities. One such issue users may encounter is Error CC-898, which typically appears when attempting to update transactions from a financial institution.
This article will guide you through what causes this error, how to fix it, and when to contact Quicken Support at +1-877-200-6891 for professional help.
What Is Quicken Error CC-898?
Error CC-898 is a connectivity error that usually indicates a temporary disruption between Quicken and your bank’s servers. It’s often related to issues with Express Web Connect, which is the method Quicken uses to download transactions for many financial institutions.
Common causes include:
- Bank server maintenance or downtime
- Temporary connectivity issues
- Account authorization errors
- Outdated Quicken version
Step-by-Step: How to Fix Error CC-898
Step 1: Wait and Try Again Later
Since CC-898 is often a temporary issue on the bank’s side, wait a few hours or try the update again the next day. Banks sometimes perform routine maintenance that interrupts the connection.
Step 2: Confirm Internet Connectivity
Make sure your internet connection is stable. A weak or intermittent connection can cause update failures.
Step 3: Update Quicken to the Latest Version
Using an outdated version of Quicken can lead to compatibility issues.
- Go to Help > Check for Updates
- Install any available updates and restart Quicken
Step 4: Refresh Your Online Account Information
- Go to the affected account in Quicken
- Click the gear icon (⚙️) > Update Now
- Follow the prompts to reauthenticate or fix any password issues
Step 5: Deactivate and Reactivate the Account (If Error Persists)
- Deactivate the account:
- Go to Tools > Account List
- Click Edit next to the account
- Go to Online Services and click Deactivate
- Reactivate the account:
- Return to the Online Services tab
- Click Set Up Now and follow the steps to reconnect the account
Important: Make a backup of your data file before deactivating any accounts.
Still Seeing CC-898? Contact Quicken Support
If you've tried the steps above and are still getting Error CC-898, it may be a deeper issue with your cloud sync or account authorization. In that case, the best option is to contact a Quicken expert directly.
Call Quicken Support at +1-877-200-6891
Live support agents can:
- Diagnose account connection issues
- Walk you through advanced troubleshooting
- Help reset your online banking setup safely
Final Thoughts
Error CC-898 in Quicken is usually temporary and easy to fix with a few steps. However, if the problem persists, don’t waste time guessing—get professional help by calling +1-877-200-6891. The Quicken support team is ready to assist you in getting your transactions syncing smoothly again.